Policy
Shipping & Returns
PROCESSING:
90% OF ORDERS ARE PROCESSED SAME DAY. PLEASE EXPECT ADDITIONAL PROCESSING TIME DURING SALES AND HOLIDAYS.
SHIPPING:
ALL ORDERS WILL REQUIRE SIGNATURE UPON DELIVERY.
IN ORDER TO BE ELIGIBLE FOR SAME DAY SHIPPING, YOUR ORDER MUST BE PLACED BY 1:00PM. ANY ORDERS PLACED AFTER 1:00PM WILL BE SHIPPED NEXT DAY. WE SHIP ORDERS MON-SAT. NO SHIPPING ON MAJOR HOLIDAYS.
PLEASE ALLOW 3-5 DAYS OF SHIPMENT.
EXPECT TO RECEIVE A TRACKING NUMBER FOR YOUR ORDER WITHIN 48 HOURS.
ALL TEXTURES WE OFFER ON HAND:
SILKY STRAIGHT 12”-30”
BODY WAVE 12”-30”
BEACH WAVE 12”-26”
DEEP WAVE 12”-30”
RUSSIAN BLONDE 12”-30”
40” BUNDLES AND 40” WIGS MUST BE PREORDERED! ALLOW A 5-7 DAY PERIOD FOR PRODUCTION. ALSO 3-5 DAYS FOR SHIPPING FROM OVERSEAS. ONCE “BOMBSHELL HAIR COLLECTION” RECEIVES YOUR CUSTOM ORDER, EXPECT TO RECEIVE YOU ORDER IN 3-5 BUSINESS DAYS.
IT IS THE RESPONSIBILITY OF THE BUYER TO MAKE SURE THE ADDRESS HE/SHE ENTERS IS CORRECT. PLEASE DOUBLE CHECK THE ADDRESS YOU ARE ENTERING, AS WE WILL NOT BE HELD RESPONSIBLE FOR PACKAGES THAT ARE SENT TO THE WRONG ADRESS THAT THE BUYER HAS ENTERED.
ANY ORDER RETURNED TO BOMBSHELL HAIR COLLECTION DUE TO CUSTOMER PROVIDING INCORRECT MAILING ADDRESS WILL NOT BE MAILED BACK WITHOUT THE CUSTOMER PAYING THE ADDITIONAL SHIPPING AND HANDLING COST OF $8.
IF YOU CHOOSE TO NOT HAVE YOUR ITEM RESHIPPED, YOU WILL ONLY RECEIVE A REFUND IN THE FORM OF STORE CREDIT.
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REFUND POLICY:
NO REFUNDS.
NO EXCHANGES.
NO CANCELLATIONS.
BOMBSHELL HAIR COLLECTION DOES NOT CANCEL ORDERS UNDER ANY CIRCUMSTANCE. YOU MUST BE SURE THAT YOU ARE ORDERING EXACTLY WHAT YOU NEED OR YOU WILL HAVE TO WAIT UNTIL YOUR ORDER IS DELIVERED AND RETURNED TO INITIATE THE REFUNDING PROCESS.
IT IS AGAINST FEDERAL LAW TO RE-SELL USED HAIR, WHICH MEANS WE CANNOT ACCEPT ANY HAIR PRODUCTS THAT HAVE LEFT ITS ORIGINAL PACKAGING OR LOOK WORN OR ALTERED IN ANY SHAPE OR FORM. FOR THIS REASON, ALL SALES ARE FINAL.
THERE ARE NO CANCELLATIONS AFTER YOUR ORDERED HAS BEEN PROCESSED AND SHIPPED.
IF YOU HAVE RECEIVED THE WRONG ITEM, EMAIL US PICTURES OF THE UNWORN ITEMS WITHIN 48 HOURS OF RECEIPT. AFTER WE CONFIRM A MISTAKE WAS MADE, WE’LL SEND YOU STEPS ON HOW TO RETURN YOUR ITEMS AND BEGIN THE EXCHANGE PROCESS.
RETURNS ARE ONLY ACCEPTED WHEN YOU HAVE RECEIVED THE WRONG ITEMS.
PLEASE DO NOT SEND BACK ANYTHING TO US WITHOUT APPROVAL FROM BOMBSHELL HAIR COLLECTION. UPON APPROVAL WILL BE GRANTED A REFUND. ANY PACKAGES SENT TO US WITHOUT PRIOR APPROVAL WILL NOT BE RETURNED TO THE SENDER.
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LOST/ STOLEN PACKAGES
WE ARE NOT RESPONSIBLE FOR ANY LOST/STOLEN PACKAGES. YOU WILL NOT RECEIVE A REFUND DUE TO YOUR PACKAGE BEING LOST OR STOLEN.
ALL ORDERS WILL RECEIVE A TRACKING NUMBER. ONCE YOUR ITEM HAS BEEN SHIPPED, YOU MAY TRACK YOUR PACKAGE WITH THE TRACKING NUMBER THAT WAS GIVEN TO YOU IN YOUR EMAIL.
DUE TO ORDERS REQUIRING A SIGNATURE UPON ARRIVAL:
IF YOU THINK YOU WILL NOT BE HOME THE DAY YOUR PACKAGE IS EXPECTED TO ARRIVE, YOU CAN CONTACT USPS TO RESCHEDULE A SHIPPING DATE.